One Year Manufacturer’s Warranty
We warranty to the original purchaser that this product is free from defects in materials and workmanship for one year from the date of the original purchase. Most issues can be diagnosed and resolved with a phone call or email (in fact, we have a User Guide and Troubleshooting section in the app which is found in the Support tab, please check it out).
To inquire about this warranty and to receive shipping instructions, contact us at team@brainsculptproducts.com
30-Day Refund
Our goal is to help you reduce stress in your life so you should feel confident in your purchase knowing that you are completely protected by our 100% No-Risk Purchase Guarantee. If you are not completely satisfied with this product, you have 30 days from the date of purchase to request a refund. At your request, we will refund 100% of the cost of your hardware.
To request a refund, you need to email us at: team@brainsculptproduts.com to request this refund and receive RMA shipping instructions.
The device and full kit must be returned in new condition. The purchaser will pay the shipping fees to return the product.
Accessories are non-refundable: this includes items such as the bands and the charger. The shipping charge you paid to receive the product is also non-refundable.
